Terms of Use

This website is operated under the trading name Riverstone & Willow by a sole trader established in Germany. We offer holistic facilitation and wellness coaching — 1:1 online sessions for personal development. You can contact us at [email protected].

Our sessions and any information on this website are a non-clinical wellness and personal-development service. They are not medical treatment, psychotherapy, diagnosis, or a substitute for professional healthcare, and they are not an emergency or crisis service. If you are in crisis or need urgent help, please use the resources on our Crisis Resources page or contact your local emergency services.

These website terms cover use of the site only. When you enrol in a coaching plan, your purchase is governed by a separate Service Agreement, which sets out the sessions, price, cancellation and refund rights, and other terms of the coaching service. You accept that Service Agreement during enrolment, and we send you a copy in your booking confirmation. If there is any conflict between these website terms and your Service Agreement, the Service Agreement governs your coaching plan.

When using this website, you agree not to:

• use the site for any unlawful or fraudulent purpose;
• attempt to gain unauthorised access to the site, its servers, or any account that is not yours;
• interfere with or disrupt the site, or introduce malware or other harmful code;
• scrape, harvest, or collect data from the site by automated means without our permission; or
• misuse the contact or enrolment forms (for example, to send spam or abusive content).

We may suspend or restrict access to the site if we reasonably believe these terms are being breached.

The content of this website — including text, layout, graphics, and the Riverstone & Willow name and branding — belongs to us or our licensors and is protected by intellectual-property laws. You may view and use the site for your own personal, non-commercial purposes. You may not copy, reproduce, republish, or exploit any part of it for other purposes without our permission.

We aim to keep the site available and its information accurate, but we do not guarantee that it will always be available, uninterrupted, or error-free, and we may change or withdraw parts of it. The site may link to third-party websites we do not control; we are not responsible for their content or practices.

We provide this website with reasonable care and skill. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited — including liability for death or personal injury (which includes any impairment of physical or mental health) resulting from our negligence, for fraud, or for anything done intentionally or through gross negligence. Your legal rights as a consumer are not affected by anything in these terms.

These terms and any dispute about them are governed by German law. Wherever you live, you also keep any consumer-protection rights of your home country that cannot be given up by agreement; nothing in these terms takes those away.

We may update these website terms from time to time. When we do, we will change the date at the top of this page, and the updated terms apply to your use of the site from then on.

Questions about these terms? Contact us at [email protected].